If I email a candidate through my account, can I see their response in my account as well?

Yes! If you happen to use our email feature through your account and the candidate responds to you, then you will be able to see a record of all correspondence right in your Hireology account.

To find this history, first log into your Hireology account and search for your candidate using the magnifying glass from the navigation bar.



Once you click on the magnifying glass, you will be able to search for your candidate. When their name appears in the dropdown menu, click on their name.

You'll be routed to the candidate edit page -- click on the job title they are associated to.



On the Report Card page, click on the 'Candidate History' tab to review all actions taken on this candidate.



On the 'Candidate History' page, you will see the conversation. Here, click on the 'See More' button to expand the view and see the entire email thread. 



Once collapsed, you can review the thread and even reply straight through your Hireology account. When clicking on 'Reply', you will have the opportunity to use all of the email templates stored within your account.





Last Updated: 5/23/2017

Candidate Management

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  2. How do I send rejection letters to candidates in the inactive pool?
  3. Can I tell if a candidate applied to other positions in my account?
  4. Can I mass email candidates?
  5. Can I mass reject candidates? How?
  6. Can I track referrals through my Hireology account?
  7. How do I mark a candidate as 'Hired'?
  8. Can I update my candidate's email address?
  9. What do the different candidate traffic sources mean?
  10. How do I find a candidate by name?
  11. How do I move a candidate back from inactive status?
  12. Can I add other documents to a candidate's profile?
  13. Where can I see which emails I've sent to a candidate?
  14. Is there a way to move candidates into another job in my account?
  15. Does the candidate see when I click thumbs down, give them stars or write notes?
  16. Can I share a candidate with someone who is not a Hireology user? How?
  17. Can I remove a candidate from 'Hired' status?
  18. How do I change a candidate's status?
  19. Can I mark a candidate as 'New' after I've reviewed them? How?
  20. What happens when I click 'Hire'?
  21. Can I delete comments from a candidate's record?
  22. Can I notify another user when I leave a comment about a candidate?
  23. Can I move a candidate from one job to another?
  24. How do I see if I've shared a candidate with another hiring manager?
  25. How do I update the resume of a candidate that has already applied?
  26. How can I search for candidates?
  27. How do I use the 'Advanced Candidate Search' feature?
  28. If I email a candidate through my account, can I see their response in my account as well?

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