How do I send rejection letters to candidates in the inactive pool?

When you click 'Reject' on an applicant or candidate that you no longer wish to consider for an opening, you will be prompted immediately to send the candidate a rejection letter right away. 



If you would like to wait to send the applicant/candidate a rejection letter, simply disregard the message or click the 'x' and the candidate will be moved to the 'Inactive' pool without being contacted.  If at any point you would like to send them a rejection letter, you can easily do so by clicking on the mail icon next to the candidate's name.



Clicking the mail icon will pull up the message where you can select the rejection letter template, or type a new message.





Last Updated:  7/12/2017




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Candidate Management

  1. How do I know which job site my candidate applied from?
  2. How do I send rejection letters to candidates in the inactive pool?
  3. Can I tell if a candidate applied to other positions in my account?
  4. Can I mass email candidates?
  5. Can I mass reject candidates? How?
  6. Can I track referrals through my Hireology account?
  7. How do I mark a candidate as 'Hired'?
  8. Can I update my candidate's email address?
  9. What do the different candidate traffic sources mean?
  10. How do I find a candidate by name?
  11. How do I move a candidate back from inactive status?
  12. Can I add other documents to a candidate's profile?
  13. Where can I see which emails I've sent to a candidate?
  14. Is there a way to move candidates into another job in my account?
  15. Does the candidate see when I click thumbs down, give them stars or write notes?
  16. Can I share a candidate with someone who is not a Hireology user? How?
  17. Can I remove a candidate from 'Hired' status?
  18. How do I change a candidate's status?
  19. Can I mark a candidate as 'New' after I've reviewed them? How?
  20. What happens when I click 'Hire'?
  21. Can I delete comments from a candidate's record?
  22. Can I notify another user when I leave a comment about a candidate?
  23. Can I move a candidate from one job to another?
  24. How do I see if I've shared a candidate with another hiring manager?
  25. How do I update the resume of a candidate that has already applied?
  26. How can I search for candidates?
  27. How do I use the 'Advanced Candidate Search' feature?
  28. If I email a candidate through my account, can I see their response in my account as well?

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