All articles ← Knowledge Base A candidate needs to reschedule an interview that I schedule through Hireology, can I update the day and time? Can I add my own questions to the application? Can I add other documents to a candidate's profile? Can I build my own interview from scratch? Can I change my career site URL? Can I change my Onboarding process? How? Can I change my timezone? Can I change the city my job profile is posted in? How? Can I customize any of the interviews? Can I delete a candidate? Can I delete comments from a candidate's record? Can I delete email templates? Can I edit the interview guides? Can I edit the SmartRank (prescreening) Survey? How? Can I email a candidate through my Hireology account? Can I integrate Hireology into my company's career page on our website? How? Can I manually add a candidate? Can I mark a candidate as 'New' after I've reviewed them? How? Can I mass email candidates? Can I mass reject candidates? How? Can I move hiring steps around? Can I name my email template something different than what's in the subject line? Can I notify another user when I leave a comment about a candidate? Can I opt out of receiving the Post Hire survey emails? Can I order a background check for a candidate who is not in my Hireology account? Can I order testing for someone who is not in my candidate pool? Can I order testing in different languages? Can I print out the SmartRank Survey? Can I pull reports from my Hireology account? Can I remove a candidate from 'Hired' status? Can I require my users to use a disposition code whenever a candidate is rejected? Can I rerun a completed Caliper using a different Job Family? How? Can I resend a SmartRank survey email to a candidate? How? Can I restrict who can or cannot view and order background checks? Can I reuse an interview for other jobs? How? Can I schedule an interview through Hireology? How? Can I see a breakdown of all Caliper Job Families? Can I see the status of a candidate's reference check in my account? Can I share a candidate with someone who is not a Hireology user? How? Can I share a job on my company's social media sites? Can I still use mass rejection if I have disposition codes turned on? Can I take notes while I'm conducting an interview? Can I tell if a candidate applied to other positions in my account? Can I tell which question(s) my candidate answered incorrectly on the SmartRank Survey? Can I track referrals through my Hireology account? Can I update my candidate's email address? Can I use Hireology to schedule interviews on my own calendar? Can I view testing results within my Hireology account? Can other people receive the email status updates for SkillSurvey? Can we have separate credit cards in our account for each user? Do the disposition codes show up anywhere in my reporting? Does Hireology offer disposition codes? Does the candidate see when I click thumbs down, give them stars or write notes? Hireology Training Chapter 1: Account Basics Hireology Training Chapter 2: Opening a Job Hireology Training Chapter 3: Applicant Review Hireology Training Chapter 4: Your Hiring Process, Scheduling & Conducting Interviews Hireology Training Chapter 5: Using Your Verification Tools Hireology Training Chapter 6: Making the Hire Hireology Training Webinars How can I invite someone to apply to my job directly? How can I search for candidates? How can I sort my candidates? How do I access the data from a new hire's Onboarding? How do I add a user to my Hireology account? How do I add someone to the hiring team for a job? How do I add/change my company logo? How do I adjust the frequency of emails when a new candidate applies to a job? How do I assign a tag to a candidate? How do I begin the Onboarding process for my new hire? How do I cancel a background check? How do I change a candidate's status? How do I change a candidate's status? How do I change a person's User Role in my account? How do I change my company's address or other contact information? How do I change the account owner? How do I change the color of the font on my Career Site? How do I change the contact email address at the bottom of my career site? How do I change the email notifications I receive? How do I change the order in which my open jobs appear on my career site? How do I check the status of a background check? How do I check the status of a candidate's Onboarding? How do I clone a job? How do I close a job? How do I conduct an interview? How do I create a new hiring process? How do I create a new User Type? How do I create/edit email templates? How do I customize my Career Site/Widget? How do I customize my disposition codes? How do I customize the application? How do I delete a user from my account? How do I edit my hiring process? How do I edit my job profile? How do I edit my username/email/password? How do I find a candidate by name? How do I find all the candidates in my account who have the same tag assigned to them? How do I find an inactive candidate in a job? How do I find my open, pending, and closed jobs? How do I get other users on the account to be notified when a background check is complete? How do I get started to order background checks? How do I get the 'Review' tab next to my candidate's name to go away? How do I include links to my social media sites on my Career Site? How do I know how many days are left on my job board posting? How do I know if a candidate's reference check has been completed? How do I know the date my applicant applied? How do I know when a Caliper has been completed? How do I know which application I am using? How do I know which job site my candidate applied from? How do I make a job cloneable? How do I make another user the hiring manager? How do I mark a candidate as 'Hired'? How do I move a candidate back from inactive status? How do I obtain the unique URL for an open job? How do I open a new job profile? How do I order background checks? How do I order Caliper testing on my candidate? How do I order hards skills testing on my candidate? How do I order reference checks? How do I post to a job board? How do I print out the interview guides? How do I refresh my posting? How do I remove a step from my hiring process? How do I remove a team member from a job? How do I resend a background check email to my candidate? How do I resend an invited user the email to get started? How do I reset my password? How do I search for an applicant or candidate inside of a job? How do I see if I've shared a candidate with another hiring manager? How do I see my rejected candidates? How do I send rejection letters to candidates in the inactive pool? How do I share my job? How do I turn disposition codes on/off? How do I turn Indeed Apply on / off? How do I turn off the SmartRank Survey How do I update my billing information? How do I update the resume of a candidate that has already applied? How do I upgrade/downgrade my Hireology account? How do I write my custom Welcome message to potential candidates viewing our Career Site? How-To Video: Applicants' Tab How-To Video: Candidate Sharing How-To Video: Customizing Your Account How-To Video: How do I add a new user? How-To Video: How do I clone a job? How-To Video: How do I create a new job profile? How-To Video: How do I create/edit a new User Type? How-To Video: How do I create/edit an email template? How-To Video: How do I edit my name/email address/password? How-To Video: How do I edit the application? How-To Video: How do I edit the SmartRank Survey? How-To Video: How do I edit the Telephone Screen? How-To Video: How do I make changes to my hiring process? How-To Video: How do I post and share a job? How-To Video: How do I use the interview guides? How-To Video: How to Post to a Job Board How-To Video: Location Dashboard & Zoom How-To Video: Ordering Background Checks How-To Video: Verification Tools I am a corporate account admin, how can I log into my location accounts? I am not the account owner and I use a separate credit card to pay for add-ons, how do I update my credit card? I canceled my account, how do I get started again? I have a corporate account, can I check on the usage of my location accounts? I have an open job, but I want to hide it from my career site. How do I do this? I have exceeded the number of open jobs for my account, now what? I heard Hireology automatically posts to job boards for free - is this true? I opened a job but today's date isn't showing. How do I change this? I ordered a Caliper on my candidate. Now what? I ordered a SkillSurvey on my candidate. Now what? I ordered hard skills tests on my candidate. Now what? I ordered tests/assessments/checks for my candidate, what kind of email should I tell them to look out for? I posted a job and want to change who is receiving the email notifications. How do I do that? If I email a candidate through my account, can I see their response in my account as well? Is there a way to move candidates into another job in my account? What do I do if I hire for the same position over an extended period of time? What do the different candidate traffic sources mean? What do the different statuses for the SmartRank survey mean? What do the different user permissions mean? What do the little green numbers on my ‘Applicants’ and/or ‘Candidates’ tab mean? What does remote position mean? What does the 'Review' tab next to my applicant's name mean? What does the drug screen email with the epassport attached look like? What does the email look like for a background check to a candidate? What happens when I click 'Hire'? What is the candidate's authorization process for a background check and drug screen? What is the Post Hire Check-in? What job boards can I post my job to? Where can I find my billing info? Where can I find the candidate's resume? Where can I get invoices for Hireology charges? Where can I see the steps included in my Onboarding process? Where can I see which emails I've sent to a candidate? Where do I access the information I fill out on the Post Hire survey? Which browsers are supported by Hireology? Who in my account can alter our disposition code settings? Why did my background check cancel out? Why do I have to select a Caliper Job Family? Why hasn't my candidate received their passport for their drug screen? Will a candidate see the reason why I'm no longer considering them if I use a disposition code?