Background Checks ← Knowledge Base How do I resend a background check email to my candidate? What is the candidate's authorization process for a background check and drug screen? How do I check the status of a background check? How do I order background checks? How do I get started to order background checks? What does the email look like for a background check to a candidate? Can I order a background check for a candidate who is not in my Hireology account? Why hasn't my candidate received their passport for their drug screen? Can I restrict who can or cannot view and order background checks? Why did my background check cancel out? How do I get other users on the account to be notified when a background check is complete? What does the drug screen email with the epassport attached look like? How do I cancel a background check?